Privacy policy

PRIVACY POLICY

Last updated: April 2026

Bratva ("we", "us", or "our") operates the website shopbratva.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our store.

INFORMATION WE COLLECT

When you place an order or register on our site, we collect:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via Shopify Payments — we never store card details)

HOW WE USE YOUR INFORMATION

We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Improve our website and product offerings
- Send promotional emails (only if you opt in)

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g., shipping carriers, payment processors) solely to fulfil your order.

COOKIES

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may disable cookies in your browser settings, though some features may not function correctly.

DATA RETENTION

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at info@shopbratva.com.